- Information we collect
In operating our Website we may collect and process the following data about you: 1.1 Details of your visits to our Website and the resources that you access including, but not limited to, traffic data, location data, weblog statistics and other communication data. 1.2 Information that you provide by filling in forms on our Website, such as when you register to receive information such as a newsletter or contact us via the contact us page. 1.3 Information provided to us when you communicate with us for any reason.
On occasion, we may gather information about your computer for our services, and to provide statistical information regarding the use of our Website to our advertisers. Such information will not identify you personally. It is statistical data about our visitors and their use of our site. This statistical data does not identify any personal details whatsoever. It is used by us to analyze how visitors interact with the Website so that we can continue to develop and improve this Website. We may gather information about your general Internet use by using a cookie file that is downloaded to your computer. Where used, these cookies are downloaded to your computer automatically. This cookie file is stored on the hard drive of your computer as cookies contain information that is transferred to your computer’s hard drive. They help us to improve our Website and the service that we provide to you. All computers have the ability to decline cookies. This can be done by activating the setting on your browser which enables you to decline the cookies. Please note that should you choose to decline cookies, you may be unable to access particular areas of our Website. Any advertising featured on this Website may also incorporate cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on advertisements on our Website.
- Use of your information
The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, we may use the information for the following purposes: 3.1 To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information. 3.2 To meet our contractual commitments to you. 3.3 To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service. 3.4 If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you. 3.5 We may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you. We or they may contact you about these goods and services by any of the methods that you consented to at the time your information was collected. 3.6 If you are a new customer, we will only contact you or allow third parties to contact you only when you have provided consent and only by those means you provided consent for. 3.7 If you do not want us to use your data for ourselves or third parties you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data. 3.8 Please be advised that we do not reveal information about identifiable individuals to our advertisers but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.
- Storing your personal data
- Disclosing your information
5.1 Where applicable, we may disclose your personal information to any member of our group. This includes, where applicable, our subsidiaries, our holding company and its other subsidiaries. 5.2 We may also disclose your personal information to third parties: 5.2.1 Where we sell any or all of our business and/or our assets to a third party. 5.2.2 Where we are legally required to disclose your information. 5.2.3 To assist fraud protection and minimize credit risk.
- Third party links
You might find links to third party websites on our Website. These websites should have their own privacy policies which you should check. We do not accept any responsibility or liability for their policies whatsoever as we have no control over them.
- Access to information
The Data Protection Act 1998 gives you the right to access the information that we hold about you. Please note that any demand for access may be subject to payment of a fee of £10 which covers our costs in providing you with the information requested. Should you wish to receive details that we hold about you please contact us using the contact details below.
- Legal rights of users concerning the administration of their personal data
We welcome any queries, comments or requests you may have regarding this policy please do not hesitate to contact us at [email protected] If you would prefer to write to us then our contact address is 20 Farm Way, Northwood, Middlesex, HA63EF United Kingdom. You can request information concerning the administration of your personal data from our company any time. Upon your written request, we provide you with information concerning your data administered by us, the aims, the legal grounds and the duration of data administration, the name, the address (headquarters) of the data processor and the activities concerning data administration, and we also disclose who and for what purpose received your data. You can submit your request for information to the above contact addresses; you shall receive our reply within 8 workdays. We inform you that you may raise a protest against the administration of your personal data in the following cases:
- a) if the administration (transfer) of personal data is only and exclusively required for the validation of the interest of the data administrator or data recipient, except if data administration was ordered by law; b) if personal data is used or transferred for the purposes of direct marketing, public opinion research or scientific research; c) if the exercising the right of protest is otherwise enabled by law.
In such case, our company investigates the protest – while suspending the data administration – within the shortest possible time, but within maximum 15 days of the submission of the request, and shall inform you of the results in writing, without delay. If the protest is justified, our company suspends data administration; data shall be barred, and we shall notify all parties, who previously received the transfer of this data, about the protest, as well as the actions taken and to be taken accordingly. Should you disagree with our decision concerning your protest, you can appeal to the court within 30 days of the received notification about the decision. If you intend to submit a complaint regarding our data administration activities, you may contact the Information Commissioner’s Office (ICO) at www.ico.org.uk/concerns/.